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It was my very first order & I ordered for : Vallisneria nana , Dwarf Hairgrass and Aquarium soil altogether. The packaging and the shipment was great, but a few of the Vallisneria nana died. The refund for that was so prompt that I was really amazed! The Hairgrass with the Vallisneria is growing day by day & my aquarium turned so lovely with their presence. Overall it was an awesome experience. Will definitely buy for more. Thanks a lot "Bunnycart" :)
Thou It was late while delivering my order but i understand that because of the previous order of other customers. They do called me and inform about the inconvenience. The best thing about "Bunnycart" customer services is they do their best to deliver the product in time or before the time frame. They also kept me update when the mailing time was changed. About the Shrimps now at first I thought that they have sent me the Ghost shrimp but later on they changed back to the actual color once they were introduced to the tank also the size was big than the others, they are doing great and were healthy. I am happy with the service will order more in future.
I had placed an order for plants on bunny cart . Due to the mistake of the courier service the plants I received had died on delivery, when I informed this to the people at bunnycart, i was assured that all my order would be replaced free of cost. At first I could not believe what I was hearing. I had never ever dealt with such genuine people who were not only supplying the highest quality products but we're also keeping the interests of the customers in view even if it was at their expense. I then placed another order which also contained some live fish. Not a single fish died on arrival . The packaging was excellent and the quality of fish was superb. Keep it up . Dr Dhiraj Sehgal, Delhi
Dr Dhiraj Sehgal
Very good service and dealing I like it
Hi readers, I am residing in Bangalore, Last week i.e on 06-05-2015 Wednesady, I had ordered for home delivery of 26 fishes, 4 plants and 3 fish foods from bunnycart store . On 10-05-2015 i.e on Sunday by 09:15pm sharp i received the parcel with live fishes and plants. For my surprise all the 26 fishes and 4 plants were live in active and healthy condition. Great and very good packing with necessary oxygen level for transportation. Bunnycart is good online store with all varieties of aquatic products and has a good customer care support with highly skilled and talented persons for answering all the questions regarding aquatic products and transportation. Also has a good home delivery services in Bangalore City. Overall bunnycart is the best online stores in India for buying good aquatic products with reasonable prices when compared with other stores.
I ordered 34 neon tetras to add to my existing aquarium that already had 10 neon tetras and 10 black phantom tetras. The delivery of the fish was timely. I received a call the day before confirming the time and also received a text with their delivery guy's phone number. Seamlessly done. The fish arrived in fine condition - no losses. The sizes varied but none of them were very small in size. Tetras' color tends to fade a little when they are stressed, so that was expected. But the color started to improve from the next day and all of them seem happy with their new home. I lost a couple of fishes in the days following the delivery, maybe they couldn't acclimatise well. Very happy with bunnycart's service. Looking forward to order again if I can make some more space in my home