Refund & Cancellation Policy

We normally have only 5% chance of death during shipping.

All claims/death on arrival are to be reported by raise the ticket with photos on the same day of receipt of the shipment.

Report immediately through by raise the ticket with the below details.

  • Order No:
  • No of fish/aquarium plants/item defective.
  • Photo of dead fish/damaged Aquarium Plant before opening the package
  • Short explanation.

Bunnycart would bear 100% of the cost of the fishes died/damaged Aquatic Plants.

Shipping charges if collected won't be considered for refund.

No claim request will be entertained after 24 hrs of receipt of item.

Cancellation request for the dispatched orders will not be entertained, if the order consists of plants and fishes.

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