Privacy Policy

Welcome to Bunnycart.com ("Bunnycart", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

By accessing or using Bunnycart.com, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you use our website, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name (if applicable)
GST Number (if applicable)

Order Information

We collect information relating to your purchases, including:

Products purchased
Order history
Delivery details
Payment status
Refunds and returns

Payment Information

Payments are processed through secure third-party payment gateways.

We do not store your:

Credit Card Number
Debit Card Number
CVV
Net Banking credentials
UPI PIN

Payment information is securely handled by our payment service providers.

Technical Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Time Zone
Referral Source
Pages Visited
Date and Time of Access

2. Cookies

We use cookies and similar technologies to:

Keep you logged in
Remember shopping cart contents
Save user preferences
Improve website performance
Analyze visitor traffic
Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

3. How We Use Your Information

We use your information to:

Process and fulfill orders
Deliver products
Communicate regarding orders
Respond to customer support requests
Send order confirmations
Process refunds
Improve our website
Detect fraud and prevent misuse
Comply with legal obligations
Send promotional emails or SMS (only where permitted or with your consent)

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Delivery Partners

To deliver your orders.

Examples include courier companies and logistics providers.

Payment Service Providers

To process secure online payments.

Technology Service Providers

Hosting providers, website maintenance companies, analytics providers, email service providers, and cloud infrastructure providers.

Government Authorities

When required under applicable law, court order, or legal process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

Unauthorized access
Alteration
Disclosure
Loss
Misuse

Although we strive to use commercially acceptable methods to protect your information, no method of transmission over the Internet is completely secure.

6. Account Security

If you create an account on Bunnycart.com, you are responsible for:

Keeping your password confidential
Maintaining the security of your account
Informing us immediately of any unauthorized access

7. Marketing Communications

You may receive promotional emails or SMS from us if:

You have subscribed to our newsletter, or
You have consented to receive marketing communications.

You may unsubscribe at any time using the unsubscribe link in emails or by contacting us.

8. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of those websites before providing any personal information.

10. Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Comply with tax and accounting obligations
Resolve disputes
Enforce our agreements
Meet legal requirements

After the retention period, information may be securely deleted or anonymized.

11. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your details
Request deletion of your account or personal information (where legally permissible)
Withdraw consent for marketing communications

Certain information may need to be retained to comply with legal obligations.